The Summit Salon Services Website is
owned, operated and maintained by Summit Salon Services Inc, and will be
referred to as the "Summit Salon Services Website" throughout.
1. We Respect Your Privacy
At Summit Salon Services we know
how important it is to protect your personal information. Whether you are
shopping with us online or in person, we make every customer experience safe
Any personal information you provide is
managed according to the Freedom of Information and Protection of Privacy Act.
This means that, at the point of collection, you will be informed that your
personal information is being collected, the purpose for which it is being
collected and that you have a right of access to the information. Our policy is
designed to meet or exceed the requirements of Canadian Federal and Provincial
privacy laws. We constantly self-evaluate our practices and procedures to
maintain the highest standard in this regard.
to outline our guidelines for the collection and use of personal information.
At Summit Salon Services, we collect two types of information; personal
information and non-personal information.
Personal information typically includes
your name, address, phone number, and email address. You can always choose not
to provide us with any of your personal information. However, if you make this
choice, we may not be able to provide you with the product, service, or information
that you requested. For example, we can only process online orders if you have
provided us with the required financial information. With your consent we may
use your personal information for a number of different purposes, including:
Non-personal information does not
identify you as an individual. For example, we may ask you for your postal code
to assist us with planning our flyer distribution.
We may also collect and summarize
customer information in a format that, for our statistical purposes, no longer
identifies the individual.
of Information Use
In some cases, your consent is implied
if we ask you to provide personal information with a stated purpose. For
example, we can only deliver the product you have purchased if you provide us
with your address and phone number.
In other cases, we will ask you to give
your consent to use your personal information to advise you of products or
services that may be of interest. You always have the opportunity to "opt
out" of having your information used for this purpose.
If you have "opted in" or
subscribed to one of our newsletters or mailing lists, we will always provide
you the opportunity to "opt out" or unsubscribe. For example, each
e-mail we send you will tell you how to decline further e-mails.
When you purchase a Summit Salon
Services product or service, you may need to provide us with contact and
payment information (such as credit card information) so that we can process
your request. Examples where we need contact information include delivery
services, product servicing, in-salon installations, warranty coverage, and
rebate requests. If we collect this information, we will also ask for your
consent to use this information to send you promotional information on products
Contests, Promotion and Survey
From time to time, we may run contests,
promotions or surveys. If you participate, you may be asked for contact
information as well as additional optional survey information (for example,
product preferences). Information from contest entries will be used to contact
you if you win. We may also summarize survey information in a manner that no
longer identifies the contest entrants for analysis, but will not share
personal information from entries. All contests are subject to rules that will
be available with each particular contest.
Summit Salon Services Website
While using the Summit Salon Services
Website, you may be asked to voluntarily provide certain personal information
(such as your name, email address, postal address, telephone number, or credit
card information). We use this information to complete your transaction and to
apply for access to certain special features and functions of the Summit Salon
Services Website. If you choose not to provide requested personal information,
you will not be able to use certain features of the Summit Salon Services
Website and you will not be able to engage in transactions through the Summit
Salon Services Website.
With any of the services on the Summit
Salon Services Website, we may also use your personal information to contact
and correspond with you and to respond to your inquiries. With your consent, we
may send to you, from time to time, email or other communications regarding
goods or services we believe will interest you.
Information Collected Automatically
Like many other websites, we
automatically collect information in regards to your browsing activities on the
Summit Salon Services Website, which information includes your computer’s IP
address, the IP address of your internet service provider, the date and time
that you access the Summit Salon Services Website, the OP address of the
website from which you linked directly to the Summit Salon Services Website,
the operating system you are using, the sections of the Summit Salon
Services Website you visit, the Summit Salon Services Website pages read and
the images viewed, and the content you download from the Summit Salon Services
When you visit this web site, our web
server automatically collects a limited amount of standard information
essential to the operation and evaluation of the Summit Salon Services Website.
This information includes:
This information helps us assess the
Summit Salon Services Website and is used to make your browsing experience more
enjoyable and efficient.
All information is collected in
compliance with section 33 of the Freedom of Information and Protection of
Privacy (FOIP) Act of Alberta.
This information is collected in order
to help make our site more useful to visitors, to learn about the number of
visitors to our site, and to learn about the types of technology our visitors
use. We do not track information about individuals and their visits. We will
not identify users or their browsing activities, except as required by a law of
Canada or if we are compelled to produce this information for a legal
For security purposes and to ensure
that this service remains available to all users, this computer system employs
software programs to monitor network traffic to identify unauthorized attempts
to upload or change information, or otherwise cause damage.
Except for authorized law enforcement
investigations, no other attempts are made to identify individual users or
their usage habits.
The Summit Salon Services Website uses
"cookies", a technology that installs a small amount of information
on a website user's computer to permit the Summit Salon Services Website to
recognize future visits using that computer. Cookies enhance the convenience
and use of the Summit Salon Services Website. For example, the information
provided through cookies is used to recognize you as a previous user of the
Summit Salon Services Website (so you do not have to enter your billing
information every time), to offer personalized web page content and information
for your use, to track your activity at the Summit Salon Services Website, to
respond to your needs, and to otherwise facilitate the Summit Salon Services
Website experience. You may choose to decline cookies if your browser permits,
but doing so may affect your use of the Summit Salon Services Website and your
ability to access certain features of the Summit Salon Services Website or
engage in transactions through the Summit Salon Services Website.
We may use non-personal information to
compile tracking information reports regarding website user demographics,
website traffic patterns, and website purchases, and then provide those reports
to advertisers and others. The tracking information contained in the reports
will be in a format that does not identify the individual users. We may also
link tracking information with personal information voluntarily provided by
website users. Once such a link is made, all of the linked information is
treated as personal information and will be used and disclosed only in
accordance with this Policy.
to other websites
The Summit Salon Services Website may
contain links to other websites or Internet resources. When you click on one of
those links you are contacting another website or Internet
resource. Summit Salon Services has no responsibility or liability for or
control over those other websites or Internet resources or their collection,
use and disclosure of your personal information.
We encourage you to read the privacy
policies of those other sites to learn how they collect and use information
Disclosure of Information
Summit Salon Services does not sell
your personal information. However, we may share your information with third
parties acting on our behalf as is necessary for providing our services to you,
as permitted or required by law, or as authorized by you.
Summit Salon Services may share your
personal information with certain service providers in order to provide
products and services to you, to verify and validate information, and to
address customer service matters. Examples of service providers include credit
card issuers, product service depots, warranty providers, and delivery
services. To reduce the risk of fraud or misuse of personal
information, Summit Salon Services may also verify your personal
information, including but not limited to your address and credit card
information with third party service providers.
We will use reasonable efforts to
ensure that your personal information is used in a manner that is consistent
with this Policy. If you do not wish us to provide your personal information to
those service providers, we may be unable to process your transaction.
Summit Salon Services may disclose
your information as permitted or required by law:
13. How We
Protect Your Information
The security of your personal
information is a high priority for Summit Salon Services. We maintain
appropriate safeguards and current security standards to protect your personal
information, whether recorded on paper or captured electronically, against
unauthorized access, disclosure, or misuse.
Although we cannot take responsibility
for any theft, misuse, unauthorized disclosure, loss, alteration or destruction
of data by a third party, we take reasonable precautions to prevent such